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Understanding and Navigating the Blueink Dashboard
Understanding and Navigating the Blueink Dashboard

This article will help you understand key features of the dashboard.

Sophia Rose avatar
Written by Sophia Rose
Updated over a week ago

Introduction:

The Blueink Dashboard is the central hub for managing your documents and signing process. This article will help you understand key features of the dashboard, including the Realtime Event Log, Certificate of Evidence, and how to edit signer information after sending a bundle.

Realtime Event Log

The Realtime Event Log is a comprehensive record of all actions and activities that occur during the signing process of a document. It provides valuable insights into the document signing process, ensuring a smooth and secure signing experience. The event log captures details such as:

  • Date and time of each action

  • Name of the person who performed the action

  • The action itself

This information is helpful in ensuring compliance with legal and regulatory requirements and can be useful in resolving disputes or discrepancies that may arise.

Certificate of Evidence

The Certificate of Evidence creates a detailed audit trail for completed bundles. To access it, click on the completed bundle in question, and you will see the "Certificate of Evidence" option next to all signers. It includes information such as:

  • Name of the creator

  • Signers' names and contact information

  • Authentication methods

  • Included documents

  • Signature/attachment placement

The Certificate of Evidence ensures compliance with legal and regulatory requirements and can help resolve disputes by providing a clear record of signing actions.

Editing Signer Information after Sending a Bundle

To edit signer information in a sent bundle, follow these steps:

  1. Navigate to your Blueink Dashboard.

  2. Find the sent bundle that you want to edit and click on it to open it.

  3. Scroll down to the "Signers" section and find the signer whose information you want to edit.

  4. Click on the "Edit" button next to the signer's name.

  5. Make the necessary changes to the signer's information.

  6. Click "Save" to save the changes.

Please note that you cannot edit a signer's information once they have started the bundle or after the document has been signed. Additionally, after updating the signer information, you will need to click "Resend" to notify the signer of the changes.

Locating Your Bundle Code

To locate your bundle code, follow these steps:

  1. Go to your Dashboard.

  2. Click on the bundle you're trying to find the code for.

  3. You will find the bundle code at the top right corner of the screen.

Conclusion:

The Blueink Dashboard offers powerful tools to help you manage your document signing process. Understanding the Realtime Event Log, Certificate of Evidence, and how to edit signer information will ensure that you can effectively navigate and make the most of your Blueink experience.

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