Introduction:
In this help article, we will explain how to resend an envelope in Blueink. Sometimes, signers may not have received or signed their portion of the envelope you sent them. This guide will walk you through the process of resending the envelope to the signer in Blueink.
Resending an Envelope in Blueink:
Step 1: Access the Dashboard
1.1. After logging into your Blueink account, you will be taken to your dashboard. Your dashboard displays all the envelopes you have sent or are working on.
Step 2: Find the Desired Envelope
2.1. Locate the envelope you want to resend to a signer on your dashboard or in your Archive Library. Use the search bar or sort options to help you find the envelope more easily.
Step 3: Select the Envelope
3.1. Click on the desired envelope to view its details. This will open the Envelope Details page, where you can see the status of each signer and manage the envelope.
Step 4: Identify the Signer
4.1. On the Envelope Details page, find the signer you would like to resend the envelope to. The signer's status should indicate "Sent" or "Started" if they have not signed their portion of the envelope.
Step 5: Resend the Envelope
5.1. Locate the "Resend" button on the right side of the signer's information row. Click the "Resend" button to send the envelope to the signer again. The signer will receive a new email or text message notification with a link to access and sign the envelope.
Conclusion:
Resending an envelope in Blueink is a simple process that allows you to ensure signers receive and complete their portion of the envelope. By following the steps outlined in this help article, you can quickly resend an envelope to a signer who has not yet signed their part of the document. If you need further assistance or have any questions, please refer to Blueink's support resources or contact the support team.