In this help article, we will explain how to resend a bundle in Blueink. Sometimes, signers may not have received or signed their portion of the bundle you sent them. This guide will walk you through the process of resending the bundle to the signer in Blueink.
Resending a Bundle in Blueink:
Step 1: Access the Dashboard
1.1. After logging into your Blueink account, you will be taken to your dashboard. Your dashboard displays all the bundles you have sent or are working on.
Step 2: Find the Desired Bundle
2.1. Locate the bundle you want to resend to a signer on your dashboard or in your Archive Library. Use the search bar or sort options to help you find the bundle more easily.
Step 3: Select the Bundle
3.1. Click on the desired bundle to view its details. This will open the Bundle Details page, where you can see the status of each signer and manage the bundle.
Step 4: Identify the Signer
4.1. On the Bundle Details page, find the signer you would like to resend the bundle to. The signer's status should indicate "Sent" or "Started" if they have not signed their portion of the bundle.
Step 5: Resend the Bundle
5.1. Locate the "Resend" button on the right side of the signer's information row. Click the "Resend" button to send the bundle to the signer again. The signer will receive a new email or text message notification with a link to access and sign the bundle.
Resending a bundle in Blueink is a simple process that allows you to ensure signers receive and complete their portion of the bundle. By following the steps outlined in this help article, you can quickly resend a bundle to a signer who has not yet signed their part of the document. If you need further assistance or have any questions, please refer to Blueink's support resources or contact the support team.