In this help article, we will explain how to manage and cancel your subscription in Blueink. This guide will walk you through the process of accessing your subscription information, upgrading your subscription, exploring available platform options and features, and canceling your subscription if needed.
Managing Your Subscription in Blueink:
Step 1: Access the Menu Button
1.1. Click the menu button located at the top right corner of the screen.
Step 2: Navigate to Subscription
2.1. From the menu options, choose "Subscription." This will direct you to the subscription screen.
Step 3: Review Your Subscription Information
3.1. On the subscription screen, you will see your total usage amounts and your current subscription.
Step 4: Explore Available Platform Options
4.1. Browse through the available platform options, which include both monthly and annual pricing for each plan, as well as a full list of available features.
Step 5: Upgrade or Modify Your Subscription
5.1. If you wish to upgrade or modify your subscription, simply select the desired platform option and follow the prompts to complete the process.
If you're currently subscribed to an Enterprise subscription you will not be able to make adjustments to your subscription, please contact [email protected] for assistance.
Only Admins of the account are able to view and adjust subscription and billing details.
Canceling Your Subscription in Blueink:
Step 6: Contact Chat Support
6.1. To cancel your Blueink subscription, you must reach out to our chat support. Locate the Blue Intercom Circle at the bottom right corner of the screen and click on it to initiate a chat.
Step 7: Request Cancellation
7.1. In the chat support window, kindly request to cancel your subscription. Our support team will assist you with the cancellation process.
Managing and canceling your subscription in Blueink is a straightforward process. This help article provides the necessary steps to manage and cancel your subscription in Blueink. If you have any questions or need further assistance, please don't hesitate to reach out to our chat support team through the Blue Intercom Circle in the bottom right corner of the screen. Happy signing!