FAQ

This collection of articles will help provide you with answers too frequently asked questions.

Scott Gentry avatar Tom Bivens avatar Steve Fox avatar +5
21 articles in this collection
Written by Scott Gentry, Tom Bivens, Steve Fox and 5 others

Why won't it let me go to the next step after entering signers?

Are you having trouble going to the next step after entering signers? Here are a few answers to help troubleshoot.
Sophia Rose avatar
Written by Sophia Rose
Updated over a week ago

How do I draft a bundle?

This article will tell you how to draft a bundle.
Elena Chavez avatar
Written by Elena Chavez
Updated over a week ago

Can I Add a Signer to a Bundle?

Justin Chung avatar
Written by Justin Chung
Updated over a week ago

How to Make Checkboxes Mandatory

This article will show you how to make checkboxes mandatory.
Elena Chavez avatar
Written by Elena Chavez
Updated over a week ago

What does "Send Later" mean?

Tom Bivens avatar
Written by Tom Bivens
Updated over a week ago

How to Delete Field Boxes

This article will show you how to delete field boxes.
Justin Chung avatar
Written by Justin Chung
Updated over a week ago

Editing Sent Bundles

Can you edit bundles that have already been sent?
Justin Chung avatar
Written by Justin Chung
Updated over a week ago

When does a Bundle Expire?

How long does it take for bundles to expire after you send them?
Justin Chung avatar
Written by Justin Chung
Updated over a week ago

Customize Your Fields

Learn to customize your fields with instructions, labels, choices, and signer assignments to your fields.
Elena Chavez avatar
Written by Elena Chavez
Updated over a week ago

How to a Set Signing Order

Set Signing Order to deliver signing links to each signer in order
Ian Teske avatar
Written by Ian Teske
Updated over a week ago

How to Resend A Bundle

This article will show you how to resend a bundle to a signer.
Sophia Rose avatar
Written by Sophia Rose
Updated over a week ago

How to Change Your Signature Field Settings to Require Drawn Signatures

Require drawn signatures or allow for typed signatures
Scott Gentry avatar
Written by Scott Gentry
Updated over a week ago

How to Add a CC or Reviewer Recipient to a Bundle

CC or copy any person to a bundle for notification and review
Ian Teske avatar
Written by Ian Teske
Updated over a week ago

Customize Your Date Fields

Customize your date fields
Tom Bivens avatar
Written by Tom Bivens
Updated over a week ago

Step-By-Step Tutorial of The BlueInk Signing Experience

This article will show you the BlueInk signing experience step-by-step.
Hannah Hayes avatar
Written by Hannah Hayes
Updated over a week ago

Adding a New PDF a Bundle Combined With a Reusable Template

Adding a new uploaded PDF to a bundle with templates
Ian Teske avatar
Written by Ian Teske
Updated over a week ago

Enter Labels onto Fields

This article will show you how to enter labels onto fields.
Ian Teske avatar
Written by Ian Teske
Updated over a week ago

How to Update the Document In An Existing Template

Update PDF Document in a Template
Justin Chung avatar
Written by Justin Chung
Updated over a week ago

How To Print Your Documents Before Sending for Signatures

How-to video explaining the process of printing your documents for customers to review in advance of sending electronically for signature
Steve Fox avatar
Written by Steve Fox
Updated over a week ago

How to Setup Check Boxes On Your Form

Tips to help setup check boxes on your documents
Justin Chung avatar
Written by Justin Chung
Updated over a week ago

How to Change the Email or Cell Phone Information for Your Signer

If you need to deliver the link to a different email address or cell phone number, this video will show you how to update the information.
Ian Teske avatar
Written by Ian Teske
Updated over a week ago