FAQ

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16 articles in this collection
Written by Ian Teske and Justin Chung

How to Customize Your Fields

Provide instructions, labels, choices, and signer assignments to your fields
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Written by Ian Teske
Updated this week

How to Enable and Disable Signer Roles When Sending Bundles

Enable or disable signer roles
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Written by Ian Teske
Updated over a week ago

How to Change Your Signature Field Settings to Require Drawn Signatures

Require drawn signatures or allow for typed signatures
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Written by Ian Teske
Updated over a week ago

How to Add a CC or Reviewer Recipient to a Bundle

CC or copy any person to a bundle for notification and review
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Written by Ian Teske
Updated over a week ago

Signer Support - How to sign BlueInk documents

Tutorial for signers on how to sign through the BlueInk system
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Written by Ian Teske
Updated over a week ago

How to Customize Your Date Fields

Customize your date fields
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Written by Ian Teske
Updated over a week ago

Adding a New PDF a Bundle Combined With a Reusable Template

Adding a new uploaded PDF to a bundle with templates
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Written by Ian Teske
Updated over a week ago

How To Enter Labels onto Fields

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Written by Ian Teske
Updated over a week ago

How to Update the Document In An Existing Template

Update PDF Document in a Template
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Written by Justin Chung
Updated over a week ago

How To Print Your Documents Before Sending for Signatures

How-to video explaining the process of printing your documents for customers to review in advance of sending electronically for signature
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Written by Ian Teske
Updated over a week ago

How to Setup Check Boxes On A Template

Tips to help setup check boxes on your documents
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Written by Justin Chung
Updated over a week ago

How to Change the Email or Cell Phone Information for Your Signer

If you need to deliver the link to a different email address or cell phone number, this video will show you how to update the information.
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Written by Ian Teske
Updated over a week ago

What is "Token Expired" mean?

If you or your signer get a Token Expired message, here's why and how to remedy.
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Written by Justin Chung
Updated over a week ago

What is the 806 Error Code?

Error Code, 806, Document won't load
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Written by Justin Chung
Updated over a week ago

Archive - How to Find Your Bundles

Archive - Searching for completed bundles and history of signings
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Written by Justin Chung
Updated over a week ago

How to Locate and Download Your Completed Documents

Download Completed and Signed Documents
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Written by Justin Chung
Updated over a week ago