Introduction:
The Webhook Log Page in Blueink provides users with a detailed history of webhook events, allowing them to monitor successful and failed webhook deliveries. Additionally, users can enable or disable webhooks as needed to control which events trigger notifications to their endpoints.
How to Access the Webhook Log Page
Navigate to the API Dashboard
View Webhook Logs
Check Specific Webhook Events
Click on a specific webhook event to view detailed information.
The event details include:
URL of the webhook endpoint
Webhook Type (e.g., document completed, bundle ready, etc.)
Status (Success or Failed)
HTTP Code (200 for successful requests, 4xx/5xx for failures)
Error Messages (if applicable)
Payload Data
Resend a Failed Webhook Event
If a webhook event failed, you can manually retry by clicking the Resend button.
How to Enable or Disable a Webhook
Go to the Webhook Settings
Toggle the Enable/Disable Switch
Effect of Disabling a Webhook
A disabled webhook will no longer send event notifications.
The webhook status will be marked as Disabled in the Webhook List.
If a webhook continues failing multiple times, it will be automatically disabled and marked as Disabled (Failed Deliveries).
Logs for past events will remain accessible.
Re-enabling a Webhook
To reactivate the webhook, toggle it back to Enabled and save the changes.
Webhook events will resume as per the subscribed event types.
Troubleshooting Webhook Issues
404 Error: Ensure the webhook URL is correct and the receiving server is active.
403 Error: Verify authentication credentials and permissions for the webhook.
Failed Deliveries: Check server logs and ensure the endpoint is configured to accept webhook requests.
Resend Failed Events: Click Resend in the Webhook Log Page to manually trigger a failed event.
Conclusion:
The Webhook Log Page and the Enable/Disable feature provide greater control over webhook functionality in Blueink. By monitoring webhook logs and managing webhook activation, users can ensure seamless API integrations for document workflows.
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